DEX analytics platform with real-time trading data - https://sites.google.com/walletcryptoextension.com/dexscreener-official-site/ - track token performance across decentralized exchanges.

Privacy-focused Bitcoin wallet with coin mixing - https://sites.google.com/walletcryptoextension.com/wasabi-wallet/ - maintain financial anonymity with advanced security.

Lightweight Bitcoin client with fast sync - https://sites.google.com/walletcryptoextension.com/electrum-wallet/ - secure storage with cold wallet support.

Full Bitcoin node implementation - https://sites.google.com/walletcryptoextension.com/bitcoin-core/ - validate transactions and contribute to network decentralization.

Mobile DEX tracking application - https://sites.google.com/walletcryptoextension.com/dexscreener-official-site-app/ - monitor DeFi markets on the go.

Official DEX screener app suite - https://sites.google.com/mywalletcryptous.com/dexscreener-apps-official/ - access comprehensive analytics tools.

Multi-chain DEX aggregator platform - https://sites.google.com/mywalletcryptous.com/dexscreener-official-site/ - find optimal trading routes.

Non-custodial Solana wallet - https://sites.google.com/mywalletcryptous.com/solflare-wallet/ - manage SOL and SPL tokens with staking.

Interchain wallet for Cosmos ecosystem - https://sites.google.com/mywalletcryptous.com/keplr-wallet-extension/ - explore IBC-enabled blockchains.

Browser extension for Solana - https://sites.google.com/solflare-wallet.com/solflare-wallet-extension - connect to Solana dApps seamlessly.

Popular Solana wallet with NFT support - https://sites.google.com/phantom-solana-wallet.com/phantom-wallet - your gateway to Solana DeFi.

EVM-compatible wallet extension - https://sites.google.com/walletcryptoextension.com/rabby-wallet-extension - simplify multi-chain DeFi interactions.

All-in-one Web3 wallet from OKX - https://sites.google.com/okx-wallet-extension.com/okx-wallet/ - unified CeFi and DeFi experience.

Customer Relation Management and responsibility

Intention

The company intends to operate business fairly, consider to highest customers satisfaction by determining that employees must give product information and service truly, and not conceal material information that may lead to misunderstanding which affect to customer decision to purchase.

Management guidelines

(1) Continuous building customer engagement by approach and respond customer needs efficient.

(2) Intend to deliver quality products and services for building good experience to customers.

(3) Customer Satisfaction Survey and bring the result to adjust and improve products and service annually.

(4) Improve online distribution channels to be easily accessible and more convenient.

Operating

1. Responsibilities toward customers

Pre-sales Service

  • The company adheres to fair marketing by providing customers the information relating to the products and services with reality and undistorted of important information that may lead to misunderstanding result in customer’s making decision.
  • Employees must give promptly advices for product using and risk probability from using together with preventive measures of possible danger to customers.

After-sales Service

  • Delivery and Installation Service for electrical product groups, electrical system, floor tiles, doors, windows, wood floorings, laminate-floorings, water tanks, water pumps, gutters, cookware, toilets, and painting, according to terms and conditions of the company as well as warranty after installation.
  • Product repair services for House Brand products shall repair following to stipulated terms and conditions. For products having Brand owners, the company will be the coordinator in order to deliver product to Brand owners along with following-up the product repair until completed.
  • The company has determined the policy for goods return after-sale within period time not exceeding 30 days from the date of purchasing.

2. Customer Satisfaction 

The Company has specified the customers’ satisfaction survey process inclusive of customer comments handling process for taking the result to develop and improve products and services as well as continuous improving business operation process of the company and building customers’ satisfaction to always use the company’s services continuous.

Customer Satisfaction 

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